Arctic Chamber Music Festival logo

Privacy & Cookie Policy

Arctic Chamber Music Festival AS (ACMF) is committed to protecting your privacy.

Our privacy and cookie policy explains when and why we collect any personal information, how we process it, the conditions under which we may disclose it to others and the choices you have. It relates to all our business activities, not just this website.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our services, you are agreeing to be bound by this Policy.

Any questions regarding this Privacy Policy or our privacy practices should be sent by email.

Arctic Chamber Music Festival AS
9171 Longyearbyen, Svalbard, Norway
Organisation number 921374526
post@arktiskfilharmoni.no

Collection of information

We collect and obtain information about you when you contact us to enquire about our services in order to allow us to fulfil our obligations to our clients, and to respond to enquiries. We also collect information from you if you leave a comment on our blog posts.

Sensitive data

We do not gather sensitive personal data (e.g. health, genetic, biometric data; racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, sexual orientation, and criminal convictions). Additionally, we expressly request that you do not provide any such sensitive data to us.

Our services are not directed to children under 13.

Third parties

We do not sell or rent your information to third parties.

We do not share your information with third parties for marketing purposes.

We may pass your information to third party service providers who we have engaged for the purpose of completing tasks and providing services to you on our behalf. We disclose only the personal information that is necessary to deliver the service.

We also use a number of third party services to help us fulfil our contractual obligations. We have verified that our third party services are GDPR compliant (or are working towards GDPR compliance), and are certified under the EU-US Privacy Shield Framework (or are working towards certification), where these organisations are based outside of the EU.

Controlling your information

You have certain rights concerning the information we hold about you, as defined under the General Data Protection Regulation. If you wish to exercise these rights, please contact us, including your email address in the first instance (this is the unique identifier we use to identify and collate personal information).

Requesting a copy of your information

You may request a copy of any data we hold about you. Upon request, we will provide a CSV file (which you may open in a program such as Microsoft Excel) containing the personal data we hold on record about you.

Updating or correcting your information

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please contact us so we may correct our records.

Deleting your information

You have the right to request erasure of your personal information. Unless there is a compelling reason for the data not to be erased (for example, if we need to use that data to fulfil our contractual or legal obligations), your personal data will be deleted on request.

Users have the ability to leave comments on our blog. To maintain flow of conversation, blog comments will not normally be deleted (unless there is a compelling reason to do so), but all personally identifying information will be removed.

Automated decision making

We do not use any personal information for automated decision making or profiling; your data is not subject to automated decision making or profiling.

Use of 'cookies'

Our website uses cookies. Cookies are small pieces of information that are stored on your computer or mobile device when you visit a website. We don’t use any third party cookies (i.e. for advert tracking).

The following list outlines what we use cookies for:

  • Google Analytics: Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and what content is most popular. This helps to ensure that our website is responding to your needs in the best way possible.

  • WordPress Comments: When you leave a comment on our blog, three cookies are set to store your name, email address and website. This is so that if you wish to leave another comment, you won’t have to re-type this information.

By using and browsing the ACMF website, you consent to cookies being used in accordance with this Policy.
If you do not consent, you must turn off cookies or refrain from using the site. Most browsers allow you to turn off cookies. To do this, look at the 'help' menu on your browser. Switching off cookies should not noticeably restrict your use of this website.

Security

ACMF takes security seriously. In order to protect your information from loss, misuse or unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. These steps include the following:

  • Data minimisation

  • Password best practice

  • Security best practice concerning devices (PCs, laptops, mobile devices), online accounts, website hosting, physical access and storage

  • Staff training and accountability on data protection

A copy of our internal Data Security Policy is available on request.

Data Breaches

Our Data Security Policy includes a clear process for handling a personal data breach, should one occur. Where appropriate, we will promptly notify you of any unauthorised access to your personal information.

Complaints

If you wish to raise a complaint on how we have handled your personal information, contact us directly and we will investigate the matter. If you are not satisfied with our response or believe we are processing your personal information not in accordance with the law, you can complain to the Norwegian Data Protection Authority.

 

Date of Notice: October 2021

Til toppen
Our co-owners
Arktisk Filharmoni logo
Svalbard Adventures logo
Supported by
Kulturrådet Fond logo
Longyearbyen Lokalstyre logo
Copyright © 2024 ACMF
Miljøgodkjent Arrangement logo